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138 Community Reviews 4.05/5 Overall Rating

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Frys Electronics Reviews

Big and Cheap


Finance/Accounting , Consumer Products
09/08/2014

Speed 4 / Price 4 / Quality 4

Fry's has very good prices are various components and products. You can browse through their selection for a very long time and get sucked into their store. We try to buy commodity items from Fry's since prices are cheap. I would not buy big ticket items unless the price was significantly lower vs competitors. But overall they are a good cheap place to buy from.

Strengths: Great prices and wide selection of various products. They have everything!

Needs to improve: Customer services is weak and return process is slow

Electronic Paradise


R & D / Engineering , Medical Device
06/11/2014

Speed 4 / Price 4 / Quality 4

Normally excellent. I can get lost browsing the the aisles and aisles of electronic craziness they supply. They stock most of everything and they are sometimes your only option if you need something right now.

Strengths: Fry's is your local electronic's depot. They've taken what Radio Shack used to do and have addressed that need by creating a huge super store of all things electronics.

Needs to improve: Fry's have limited locations scattered throughout the US west coast, Arizona and Texas. Since moving to the east coast I miss Fry's.

They're losing it...bare shelves = empty stores


R & D / Engineering , Medical Device
02/21/2014

Speed 3 / Price 4 / Quality 1

Recently had to get some items for our lab...wen to Fry's thinking that they would would have the needed items. When I arrived, the items were either open boxes, returned or not stocked. They need to reassess their quality

Strengths: Local stores make it very convenient to make a quick run to get needed items

Needs to improve: poor inventory pif items; plenty of returned merchandise make their way back to the shelves. Staff are not very friendly and not the brightest

reliable local vendor


R & D / Engineering , Medical Device
04/22/2014

Speed 5 / Price 5 / Quality 5

whenever I'm in need of quick electronic equipment for the lab or batteries for power drills and or multi meters and thermometers I head down the road to the nearest fry's electronics. they always have what I need and have it in huge volumes. if it weren't for fry's electronics, some of my nights in the lab wouldn't go as smooth. they are always a reliable source.

Strengths: huge variety of electronic equipment
local vendor
friendly employees

Needs to improve: sometime parking is hard to find

Shop here only if you have to..


Clinical , Medical Device
03/27/2014

Speed 3 / Price 3 / Quality 3

We usually go to Fry's whenever we need a part in a hurry. You had better make sure that you or someone from your office knows what to get because the staff at Fry's are useless; no help at all. The shelves at some locations are bare or oare stocked with returned product. Beware of the large white label when shopping.

Strengths: Convenient locations, large product selection

Needs to improve: Under trained sales staff, low inventory, poor return procedure

Convienent electronic store for comapnies in Silicone valley area


R & D / Engineering , Medical Device
07/02/2014

Speed 4 / Price 3 / Quality 4

Even though buying on line is cheaper, we buy a lot of our video system accessories and batteries because most of the time we need them right away and one of the Fry's is less than 1 mile from us. Most of the time customer service is helpful and the check out lines are reasonable.

Strengths: Convenient electronic store. Variety computer accessories and video system. Helpful customer most of the time.

Needs to improve: Some price tags are over price compare to other online store.

Super competitive!


Operations , Consulting
05/14/2014

Speed 4 / Price 5 / Quality 4

Frys is a mad house, oftentimes for a good reason. Our company procures components on demand and we find ourselves stopping by Frys to pick up what we need. It's chaos because of the competitive pricing and as such, it may take a while to flag down a rep. However, if you do find a good deal, the products they offer are quality assured and ultimately, offer value and convenience.

Strengths: convenience, selection, competitive pricing and locaton

Needs to improve: customer service and availability

Everything you need....in electronics!!


Clinical , Medical Device
03/17/2014

Speed 4 / Price 3 / Quality 4

Came in to look at headphones for my niece, approached by customer associate and he provided me with the information I needed to make a good choice between different brands.

Strengths: Has everything you need for electronics. Good customer service, sales associates are very knowledgable with the products.

Needs to improve: Sometimes they have a product on display as a sale item, went back to the store the next week the display was gone. Thought the sale item would've been there a little longer.

No need to look elsewhere for electrical components


Clinical , Medical Device
03/19/2014

Speed 4 / Price 4 / Quality 3

They have all the components we needed to install security system in our office. It's a big place. You just have to know where to look. Also, some items are refurbished so be knowledgeable

Strengths: They have all the components we needed to install security system in our office. It's a big place. You just have to know where to look. Also, some items are refurbished so be knowledgeable

Needs to improve: Some items are refurbished so be knowledgeable

Wide Selections...


Human Resources , Information Technology
09/02/2014

Speed 5 / Price 4 / Quality 5

We are very loyal to Frys Electronics because they meet our needs in our company. They deliver the products ahead of time.. They have a very wide selections of computer peripherals. Their staffs are well knowledgeable and highly motivated professional when dealing with us.

Strengths: A big-box store and retailer of software, consumer electronics, computer hardware, with in-store computer repair and custom computer building services and household appliances with a chain of superstores. Very professional, highly motivated and well knowledgeable employees.

Needs to improve: none

Would like you FRY's with that?


Manufacturing , Education
06/19/2014

Speed 5 / Price 5 / Quality 4

We're lucky to have Frys Electronics local to us. They're a great retail store that we can rely on for electronic components. As long as you stick with a brand you can trust you will be okay. Frys carries a lot of factory direct parts that do not have the quality control as some other companies. Be mindful of that and you're golden.

Strengths: selection

Needs to improve: not always the best quality products on rebadged/no name products

Electronic components


R & D / Engineering , Medical Device
04/21/2014

Speed 5 / Price 5 / Quality 5

Fry's can be an engineers best friend when in a bind. They are a local company just a fee blocks away from use and they have save my butt on multiple occasions. When you need that certain part and your vendor can't deliver it to you just head down to your local Fry's electronics and they can take card of you.

Strengths: Large inventory and selection of electronic components and parts.

Needs to improve: I have no complaints.

Good products but not great service.


R & D / Engineering , Medical Device
03/17/2014

Speed 4 / Price 3 / Quality 3

Frys is a great place whenever you need elctronics ata good price. Bought cameras and othe electronics from them for office use and had a hard time to return or exchange it. GOOD but not very good.

Strengths: Seemingly never ending choices and variety of products, competitive price and always has the latest and the greatest of different brands.

Needs to improve: Customer service is not the best, hard to return products

Fry's Electronics


R & D / Engineering , Medical Device
02/05/2014

Speed 4 / Price 3 / Quality 3

Good place to get electronics if you're in a bind and there is a local store.

Strengths: Can browse online, reserve for store pick-up, and purchase on the same day without having to search aimlessly in the store.

Needs to improve: Purchases made online (such as laptops) cannot be returned in store. They have to be shipped back, but they do not charge a restocking fee for these online purchases.

Convenient source for components


Operations , Consumer Electronics
05/12/2014

Speed 4 / Price 4 / Quality 4

We a small startup and we often source our components and power tools needs from the local Fry's. It's close, convenient and easy to order from. Being that it's so large, it's often hard to get quality service but we know what we need and where to find it. Competitive price points and simply convenient. Will continue to shop so long as it's there.

Strengths: location, price and availability

Needs to improve: customer service

Your Local Computer Component Warehouse PLUS more


Quality , Automotive
03/03/2014

Speed 4 / Price 3 / Quality 4

Positive experience and will continue to shop here.

Strengths: Huge selection of electronic components. Return policy is second to none as long as you return within the time frame.

Needs to improve: Because of the lax return policy, alot of the parts on the shelves are opened products. It may take time to sift through to find a brand new un opened package. Prices are competitive with local retailers but not against online retailers.

Good for last minute pickups. Do you research beforehand to save some time.


R & D / Engineering , Medical Device
03/02/2014

Speed 3 / Price 3 / Quality 3

I go to Fry's for peripheral devices such as keyboards, mouse, monitor, card readers...etc. Some of the sales reps are not knowledgeable so do your own research before hand. Help can be hit or miss sometimes.

Strengths: Fry's offers a wide variety of products so you will most likely find what you are looking for.

Needs to improve: They offer so many products but not all are of the best quality.

A great electronics playground


R & D / Engineering , Medical Device
03/02/2014

Speed 4 / Price 5 / Quality 5

Pleasant shipping experience. Some sales guys can be snobby but they help if they see that you are serious about something.

Strengths: Wide selection Great specials on closeouts and holiday sales. In-store or online purchasing made easy.

Needs to improve: In-store return process can be a nightmare. Prepare to wait in line for a while. Why can't they be as efficient like when they take your money at the checkout?

Best experience so far at Fry's.


R & D / Engineering , Medical Device
03/11/2014

Speed 3 / Price 3 / Quality 4

Recently I was given a budget to buy computers, iPad mini, an Android smartphone and an iPhone. While the options and selections were great (I bought 2 laptops, an iPhone 5, iPad mini and a Galaxy S3) the prices were high compared to online vendors and the speed of service was slow. Overall it was a decent experience.

Strengths: Convenience, options, proximity, service.

Needs to improve: Pricing.

convenient store


Manufacturing , Medical Device
05/22/2014

Speed 4 / Price 4 / Quality 4

Frys has a huge selection of products. They have a good selection of products and ship products quickly. There website is easy to navigate and make purchases. They have competitive price points and simply convenient. Customer service representatives for our area is always checking if there's anything we need and inform us on latest products or services.

Strengths: Inventory and product selection

Needs to improve: no weakness